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Terms of Service

Welcome to Wooly Crochet Store! These Terms of Service outline the rules and regulations for using our website, products, and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. General Information

These Terms of Service apply to all visitors, users, and others who access or use the website.

2. Acceptance of Terms

By accessing or using any part of our website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access the website or use any services.

3. Use of Website

You agree to use our website for lawful purposes only. You shall not use the website to:

  • Post or transmit any content that is unlawful, defamatory, obscene, or harmful.
  • Interfere with or disrupt the website's operation or security.
  • Collect or store personal data of other users without their consent.

4. Products and Services

Wooly Store provides crochet kits, yarn, tools, crochet patterns, and customized crochet items for sale. We reserve the right to modify or discontinue any products or services without notice at any time.

Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not guarantee that the product descriptions, colors, images, or other content on our website are 100% accurate, complete, or error-free.

Pricing

All prices are listed in USD dollar and are subject to change without notice. We reserve the right to correct any errors in pricing or product information.

5. Orders and Payments

  • Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.
  • Payment: All orders must be paid in full before shipping. We accept various payment methods, which are listed on the checkout page.
  • Shipping and Delivery: Shipping costs and delivery times vary depending on the destination and the shipping method chosen. Please refer to our Shipping Policy for more details.
  • Order Cancellation: Once an order has been processed, it cannot be canceled. If you have any issues, please contact our customer support team.

6. Returns and Refunds

We offer returns and refunds on eligible items according to our Return Policy. Items must be returned within 30 days of purchase in their original condition and packaging. Custom crochet items are non-returnable unless they are defective or damaged.

7. Intellectual Property

All content on the Wooly Store website, including text, images, logos, graphics, and product designs, is the property of Wooly Crochet Store or its content suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our written permission.

8. Limitation of Liability

Wooly Crochet Store will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

9. User-Generated Content

By submitting any user-generated content, such as product reviews or comments, you grant Wooly Store a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, reproduce, and display such content on our website and in our marketing materials.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of United States.

11. Changes to Terms of Service

Wooly Crochet Store reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website after any changes indicate your acceptance of the new terms.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

  • Email: hello@woolystore.com
  • Phone: +1 657 346 6240

Thank you for visiting Wooly Crochet Store! We appreciate your support and look forward to bringing warmth and joy into your homes with our handcrafted crochet items.