Collection: Privacy Policy

At Wooly Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, www.woolystore.com, or use our products and services.

1. Information We Collect

We may collect the following types of information when you use our website or make a purchase:

Personal Information

  • Contact Details: Such as your name, email address, mailing address, and phone number.
  • Payment Information: Including credit/debit card details, billing information, and other related transaction data.
  • Account Information: If you create an account, we collect your username, password, and any preferences you set.

Non-Personal Information

  • Device Information: Including IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information on how you interact with our website, such as pages visited, links clicked, and the time spent on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your purchases, fulfill your orders, and deliver products to your address.
  • Customer Service: To respond to your inquiries, manage your orders, and provide support.
  • Marketing Communications: To send you promotional emails, newsletters, and special offers, if you have opted in to receive such communications.
  • Website Improvement: To analyze website traffic, improve our website, and personalize your shopping experience.
  • Security: To detect and prevent fraudulent activities, unauthorized access, and other security issues.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party partners who assist us in operating our website, processing payments, or delivering products, under strict confidentiality agreements.
  • Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, and safety of Wooly Store, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, personalize content, and improve functionality. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can ask us to correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child under 13 has provided us with personal information, please contact us, and we will take appropriate steps to delete the information.

8. Changes to the Privacy Policy

Wooly Store reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Thank you for trusting Wooly Store with your personal information. We are committed to safeguarding your privacy and providing you with a secure shopping experience.

At Wooly Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, www.woolystore.com, or use our products and services.

1. Information We Collect

We may collect the following types of information when you use our website or make a purchase:

Personal Information

  • Contact Details: Such as your name, email address, mailing address, and phone number.
  • Payment Information: Including credit/debit card details, billing information, and other related transaction data.
  • Account Information: If you create an account, we collect your username, password, and any preferences you set.

Non-Personal Information

  • Device Information: Including IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information on how you interact with our website, such as pages visited, links clicked, and the time spent on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your purchases, fulfill your orders, and deliver products to your address.
  • Customer Service: To respond to your inquiries, manage your orders, and provide support.
  • Marketing Communications: To send you promotional emails, newsletters, and special offers, if you have opted in to receive such communications.
  • Website Improvement: To analyze website traffic, improve our website, and personalize your shopping experience.
  • Security: To detect and prevent fraudulent activities, unauthorized access, and other security issues.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party partners who assist us in operating our website, processing payments, or delivering products, under strict confidentiality agreements.
  • Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, and safety of Wooly Store, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, personalize content, and improve functionality. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can ask us to correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child under 13 has provided us with personal information, please contact us, and we will take appropriate steps to delete the information.

8. Changes to the Privacy Policy

Wooly Store reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Thank you for trusting Wooly Store with your personal information. We are committed to safeguarding your privacy and providing you with a secure shopping experience.